Marketing Service Level Agreement
All times are subject to change depending on the request workload.
| ASSET TYPE | MARKETING SLA | COMPLIANCE SLA | TOTAL |
| Flyer | 7-10 business days | 3-5 business days | 10-15 business days |
| Digital Ad | 5-7 business days | 3-5 business days | 7-12 business days |
| Banner Ad | 5-7 business days | 3-5 business days | 7-12 business days |
| Social/Emails | 5-7 business days | 3-5 business days | 7-12 business days |
| Videos/Editing | 10-14 business days | 4-6 business days | 14-20 business days |
| Presentations | 10-14 business days | 3-5 business days | 14-20 business days |
| Asset Update | 3-5 business days | 3-5 business days | 6-10 business days |
Any requests with loan information will have to go through secondary marketing, which can take an additional 2-3 business days.